The Right Knowledge Can Lead to Increased Income; Or….

The Right Knowledge Can Lead to Increased Income; Or….

Unknown to those who may not be in the business of adult day care, the program’s expenses extend beyond a meal and the everyday items associated with running a building.  Of course there are liability coverages and the cost of transportation.  Fleet management...
The Right Software is About More than Organization

The Right Software is About More than Organization

Adult day programs, which are becoming more and more clinical need truly defined organizational tools.  Nowadays the task of these tools has expanded as billing to Medicaid and Medicare become essential parts of many operations. Clinically competent programs partner...
Timing Matters with Strategic Relationship Development

Timing Matters with Strategic Relationship Development

New businesses start everyday and oh boy, the preparation can be enormous.  This is especially true when regulatory requirements must be met before we can operate.  At the same time that we are in full preparatory mode, there is the question of when should we begin to...
Adult Day Care and Auto No-Fault; A Failing Relationship?

Adult Day Care and Auto No-Fault; A Failing Relationship?

Talk to any insurance adjuster who works in the Michigan no-fault system and they will tell you that they have an obligation to combine quality service identification with cost effectiveness.  So many of the 1200+ persons injured in Michigan auto accidents each year...
Shadowing Both Effective and Scary….

Shadowing Both Effective and Scary….

In some jurisdictions, training for new direct care workers is allowed by using current employees to impart skill and policy to the new employee.  This is called shadowing.  While this can be an effective means of familiarizing someone with routines and policy, there...
Just Call it What it Is….

Just Call it What it Is….

Adult day care centers, adult foster care and other community based care environments often rely heavily upon publicly funded reimbursements for services.  Without these, the business operation can be really tough.  Some operators have decided to forgo this funding...
Oh the Challenge to Keep Customers Forever; One Trap to Avoid

Oh the Challenge to Keep Customers Forever; One Trap to Avoid

Every business wants to enjoy loyalty from customers, clients, residents, patients, etc. for decades.  After all it is often less expensive and a bit less tiring to keep serving those who know you as opposed to the exhaustive efforts associated with attracting new...
In Adult Day Care, Operators Must be Both Thoughtful and Creative….

Preparedness Helps Eliminate Entrepreneurial Grief

America is known for the creation of entrepreneurs; those business owners that excite neighborhoods and often provide wonderfully arranged and needed services.  The care business, from group living to adult day care is no exception. At the same time it is not unusual...